Information
Welcome to the FAQ page for BluIvy Creations! Here you'll find answers to common questions about our handcrafted apparel, reloved toys, and new-to-me children's clothing. If you have any other questions, please contact us at info@bluivycreations.com.
Frequently asked questions
We understand you may have questions before making a purchase. We've compiled a list of frequently asked questions to help you learn more about BluIvy Creations, our products, and our policies.
Are your products hand made?
All handcrafted products at BluIvy Creations are handmade with care in Coudersport, Pennsylvania.
What is your shipping turnaround time?
We strive to ship your order quickly! We have a 24-hour shipping turnaround.
Do you offer international shipping?
Currently, we only ship within the United States. Please check back in the future as we may expand our shipping options.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Why are your prices so affordable?
At BluIvy Creations, we believe everyone should have access to unique, handcrafted items. We try to keep our pricing affordable for everyone.
What is your return policy?
Unfortunately, we do not accept returns. Please ask any questions before purchasing by emailing us at info@bluivycreations.com.
How do I care for my handcrafted apparel?
Care instructions vary depending on the item. Please refer to the product description for specific care instructions. In general, we recommend hand washing or gentle machine washing with cold water and laying flat to dry.
Where can I find more information about a specific product?
Detailed information about each product, including materials and sizing, can be found on the individual product page in our Store.
Still have questions?
If you couldn't find the answer to your question, please don't hesitate to contact us. We're here to help!